What Our Clients Say About Us
We receive feedback from our clients that they know they can count on us. They appreciate that when they contact APS about a pest problem, they are not talking to a corporate employee, but that they are going straight to the top, talking with us, as owners, and getting immediate attention and response. It’s not just a job to us – we focus on building lasting relationships with our customers – we’re in it for the long haul.
When you become a customer of Alternative Pest Solutions not only do you benefit from our expertise, we work closely with our network of product manufacturers and suppliers to find the best solution for you when we encounter serious problems. In this video, our customer had a serious rat infestation problem. Often times, when baits are introduced to attract rats, the rats’ natural instinct to be wary of new food sources sets in and the baits are ineffective. We worked with our supplier to identify and provide a rat bait that was very attractive to the rodents, bypassing any shyness and in the end alleviating the rodent problem for the customer.
I would like to take the time to say that I really appreciate you and your team.
Insect control for our site is very important. We have a food/ drink based product that is very susceptible to infestation. Having a great treatment rotation and the availability to products that keep our grain clean of any insects. You and your team are great to work with. Having recommendations for processes or products is talked about on a regular basis. We have a weekly visit by your technician and he takes the time to tell us what is going on or what he sees in any trends at this site. Having the ability to access on line (anytime) our reports and trending graphs is very valuable during audit.
Thank you Randy for a class act team.
I was drawn to use APS for pest control at our facility because they are a family business which shows that they care about what they do and how they treat customers.
They asked all the right questions – like whether we had good site management and infrastructure in place. They were willing and agreeable to partner with us. They made recommendations. They told us why we needed to change practices and offered unique solutions. They have access to state-of-the-art electronic tools and offer prompt service.
We are very happy with the results.
Food Safety & Quality Assurance Manager
We own a cold food storage facility. We needed to find a new provider for pest services and I heard about APS through a friend.
I was drawn to them because they are a small family business not one of the large corporate companies. I like that I go right to the top and talk directly with Randy or Matt about our needs.
They are very responsive and professional. They have great ideas about mitigating costs with compromising service.
Quality & Maintenance Manager